We've been in the sex doll business for over 15 years, we're a listed manufacturer on TDF (the Doll forum). We only use high-end シリコン to product our dolls. Our skeletons have great flexibility, our team put in a lot of work to offer you the best experience.
We accept PayPal, credit, and a limited amount of bank to bank transfers per month. Bank transfers will usually cost around $30 and take around four business days. If you would like to use this payment method please send us an email and we can make arrangements.
We now ship to the United States, Canada, Europe, and most of the countries and areas in Asia. The countries we don't ship to are South Korea, Mexico, all the countries in South America and Africa. If you're not sure if we ship our products to your country, please contact us before ordering.
Shipping and handling is included in your purchase price for qualifying countries. Please look for your country in the drop down menu when checking out. We understand no one likes to wait so we ship quickly! We usually have the smaller dolls them in stock. They will be shipped out within 24 hours. For the big dolls like 145cm, 160cm and 165cm, it may take longer if they are not in stock. It will take us a few more days to get her ready, but usually less than a week. The package will be transferred in HongKong and then we will receive the tracking number. Until then there will be a little delay, but we will inform you once we ship the doll out. Shipping to the US generally takes around 9 days. We take the utmost care in preparing your companion for shipment. We will take photos or videos and send them to you before she is sent out, so you can make sure that your doll is in perfect condition.
Step 1: You can place an order via our website directly.
Step 2: We'll email you an order sheet regarding your options after we recieve you order. We'll make sure all the deails are correct.
Step 3: We'll let you know once the doll is finished, we'll also provide you with some photos and videos of your doll. You'll be able to check the doll's quality via the files we offer.
Step 4: We'll email you the tracking number once the we ship the doll out.
At SANHUI we stand behind our products. For all products purchased directly from the manufacturer, we provide free repairs for six months following Quick User's Quide, on the basis of customer's payment for two-way returning shipments. Check immediately the exterior and interior of the package following the conduct of express delivery companies on reclaim. Please contact customer service within 48 hours in case of declaration of reclaim.
Due to the fact that our シリコン products are manufactured of personal satisfaction for adults thus NOT recyclable. Any case exceeding the 48-hour period for declaration of reclaim and/or with trace(s)/wake(s)by any party on the received products, will then be regarded as voluntary acceptance of quality thus valid ONLY for free repairs within six months. Expenses on repairs and two-way shipments will be charged on any case that exceeds warranty terms.
Please note our packages are tamper resistant and if the seals have been broken it is no longer considered new, and we cannot accept such claims for return as "new and unopened condition". For third party purchases warranty, please see the vendor policy.
If you have any further questions, please don't hesitate to contact us.